HEALTH CHECK
1. HEALTH CHECK
Health Check provides an overall view of the vehicle status including telematics. Health Check will provide the DCM (Telematics Transceiver) software version, PRL version, and applicable DTCs and fault codes related to telematics.
(a) Connect the Techstream to the DLC3.
(b) Turn the ignition switch to ON.
(c) Click "Health Check".
|
Fault Code |
Reason |
|---|---|
|
62 |
VIN not recognized by telematics provider |
|
64 |
DCM (Telematics Transceiver) not recognized |
|
65 |
VIN mismatch with DCM (Telematics Transceiver) |
HINT:
(d) Data is displayed under "Telematics".
Dcm Activation
Acn Call EndConfirm Cellular Phone Functionality
PROCEDURE
1.
CHECK THE CUSTOMER'S CELLULAR PHONE COMPATIBILITY
(a) Go to TIS "Bluetooth" Compatibility Portal and check if the cellular phone
is compatible.
Result
Proceed to
...
Problem Symptoms Table
PROBLEM SYMPTOMS TABLE
HINT:
Use the table below to help determine the cause of problem symptoms. If multiple
suspected areas are listed, the potential causes of the symptoms are listed in order
of probability in the "Suspected Area" column of ...