Toyota 4Runner manuals

Toyota 4Runner: Problem Symptoms Table

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Voice Guidance

Symptom

Suspected Area

See page

"Safety Connect failure detected, please contact your dealer" message is played

Refer to Health Check


Refer to Diagnostic Trouble Code Chart


"Safety Connect Activation Failed" message is played

Wait for some time, then move to different location and retry (try to find location with better signal reception)

-

Refer to Health Check


Refer to Diagnostic Trouble Code Chart


Contact Telematics Service Provider to verify any network problems

-

"Unable to Connect the Emergency Call Center" or "Unable to Connect to the Call Center" message is played

Wait for some time, then move to different location and retry (try to find location with better signal reception)

-

Perform Vehicle Inquiry on Techstream and verify subscription status

-

Refer to Unable to Connect to Call Center


"Safety Connect is not active" message is played

Perform Vehicle Inquiry on Techstream and verify subscription status

-

Explain to customer that system is in deactive mode, and confirm whether or not they would like to change to active mode

-

Indicator Condition

Symptom

Suspected Area

See page

Green indicator abnormal (Remains OFF)

Refer to DCM Power Source Circuit


Refer to Green Indicator Remains Off


Red indicator abnormal (Remains ON)

Refer to Red Indicator Remains ON


Green and red indicators abnormal (Remains OFF)

Refer to Green and Red Indicators do not Come on when IG-ON


Refer to DCM Power Source Circuit


Replace DCM (Telematics Transceiver)


Green and red indicators blink simultaneously

Refer to Green and Red Indicators Blink Simultaneously


Acn Call End
ACN CALL END 1. ACN CALL END This function terminates the ACN (Automatic Collision Notification) to the telematics provider. After a collision in which the DCM receives a "Collision Detection ...

Terminals Of Ecu
TERMINALS OF ECU 1. CHECK DCM (TELEMATICS TRANSCEIVER) Text in Illustration *a Connector color: Blue (to Telephone antenna) *b Connector color: Gray ...

Other materials about Toyota 4Runner:

Terminals Of Ecu
TERMINALS OF ECU 1. REAR TELEVISION CAMERA ASSEMBLY (a) Disconnect the Y2 rear television camera assembly connector. (b) Measure the voltage according to the value(s) in the table below. Terminal No. (Symbol) Wiring Color ...

Lost Communication with Gateway Module (MS Bus) (U1002,U1114)
DESCRIPTION The main body ECU (multiplex network body ECU) stores this DTC when no signals can be received from the ECUs that are memorized as those connected to the CAN MS bus. When the main body ECU (multiplex network body ECU) receives a ...

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